FAQ

  • What types of coaching sessions do you offer?

    We offer a range of coaching sessions tailored to meet individual needs. These include personal development coaching, executive & organizational coaching, mental health coaching, business coaching, student coaching and more. Our programs are personalized to meet your unique needs.

  • How can I purchase your apparel and what sizes do you offer?

    Our apparel can be purchased directly from our website. We offer a wide variety of sizes to accommodate different body types. Each product page includes a detailed size chart to help you find the perfect fit. If you have any questions about sizing, feel free to contact our customer service team for assistance.

  • Are your books available in digital format?

    Yes, our books are available in both physical and digital formats. When purchasing a book, you can select the format that best suits your needs. Digital books are provided in PDF format, making them accessible on most e-readers and devices.

  • What is included in your courses and training programs?

    Our courses and training programs are comprehensive and designed to provide in-depth knowledge and skills in various areas. They include video lectures, downloadable resources, quizzes, and practical exercises.

  • How do I schedule a coaching session or enroll in a course?

    Scheduling a coaching session or enrolling in a course is easy. Simply visit our website, navigate to the desired service or course page, and click on the "Book Now",  "Enroll" or “Add to Cart” button. Follow the prompts to complete your booking or enrollment. You will receive a confirmation email with all the necessary details.

  • What is your refund policy for coaching sessions, courses, and books?

    We do not offer refunds for coaching sessions, courses, and books since all our services are virtual or digital in nature. We are committed to providing high-quality content and experiences for our clients. If you have any concerns or issues, please feel free to contact us at info@mindingwhatmattersnow.com .

  • What is your return policy for apparel?

    Our policy is that we do not offer returns and exchanges on apparel. However, if there is something wrong with your order, such as receiving the wrong item or a damaged product, please contact us at info@mindingwhatmattersnow.com with photos of the issue, and we will resolve it for you.

  • Do you offer refunds for apparel purchases?

    Refunds are only available for customers who receive incorrect or damaged items. If this applies to your order, please email us at info@mindingwhatmattersnow.com with photos of the wrong or damaged items, and we will assist you promptly.

  • Can I exchange an apparel item for a different size or color?

    Currently, we do not offer exchanges for different sizes or colors. We recommend checking our sizing charts, available in the product description section, to ensure the perfect fit. If you receive a mislabeled item, please email us at info@mindingwhatmattersnow.com within a week of receiving your order. Include your order number and photos, and we will either send you a new item or issue a refund.

  • How can I ensure I choose the correct size for apparel?

    Each apparel item on our store includes a sizing chart in the product description section. We recommend reviewing these charts carefully before making a purchase to ensure the best fit. If you have any questions about sizing, feel free to reach out to us at info@mindingwhatmattersnow.com.

  • How do I contact customer support for assistance?

    For any inquiries or issues, please contact our customer support team at info@mindingwhatmattersnow.com. We are here to assist you and ensure you have the best possible experience with our products and services.